The Missouri Hospital Association Center for Education’s Health Care Leadership Series recently concluded, with 63 hospital staff members from throughout the state graduating from the program. The series provide leadership training to a diverse cross section of hospital and health care supervisors and managers.
Graduating from SoutheastHEALTH were Jennifer Deschenes, BSN, RN, Digestive Health Nurse Manager, and Tonya Wooden, BSN, RN-BC, Nurse Manager, Psychiatric Unit.
The series consists of comprehensive leadership training courses designed to enhance managerial skills. The seven-month program includes training sessions featuring topics on building and retaining customer relationships, producing a high-performance workforce, designing and revising processes to ensure quality performance and understanding hospitals’ budgets and finances.
“The MHA Leadership Series has been wonderful in augmenting my growth as a leader,” Deschenes said. “The depth of information covered as well as the focus on how the concepts related to real-life situations made the conference not only a valuable learning experience but also provided guidance on implementation of those concepts here at home.”
Wooden noted she also found the series helpful. “As part of the series, we identified our own strengths and weaknesses as leaders, learned how to improve team performance and workplace processes and communication and how to exceed expectations of those we serve.”
“Healthcare is an increasingly complex field,” said Herb B. Kuhn, MHA President and CEO. “The leadership series offers tools for healthcare leaders to strengthen their organizations and improve the quality of services offered in facilities.”
Pictured top to bottom: Jennifer Deschenes, Tonya Wooden.