Billing for Cape Girardeau County

Patient Account Representatives are available to assist you Monday through Friday from 8:00 a.m. - 4:30 p.m. Please call 573-651-5511 if you need assistance.

Provider Bills

Use the options listed below if your bill looks like the following:

provider bill

Option 1: By Phone
573-651-5511

Option 2: Pay in Person
Southeast Hospital Cashier’s Office (1st floor near lobby)
1701 Lacey Street, Cape Girardeau, MO 63701
Hours are 7:30 a.m. – 4:30 p.m.
A secure drop box is available on the Cashiers' door to drop off check payments at anytime.

Option 3: By Mail
SoutheastHEALTH
Dept. #30757
P.O. Box 66971
St. Louis, MO 63166-6971

Hospital Bills

Use the options listed below if your bill looks like the following:

SEH bill

Option 1: Online ePayment Service (This option is for Cape Girardeau Southeast Hospital bills only at this time.)

Option 2: By Phone
573-651-5511

Option 3: Pay in Person
Southeast Hospital Cashier’s Office (1st floor near lobby)
1701 Lacey Street, Cape Girardeau, MO 63701
Hours are 7:30 a.m. – 4:30 p.m.
A secure drop box is available on the Cashiers' door to drop off check payments at anytime.

Option 4: By Mail
SoutheastHEALTH
Dept. #30757
P.O. Box 66971
St. Louis, MO 63166-6971

Credits

If you do not have hospital insurance and cannot pay for your services upon registration or discharge, you will need to make credit arrangements. The Registration Clerk can refer you to a Patient Accounts Representative who will provide information about what resources may be available to assist you with your bill.

If you have any questions about your bill, insurance or resources available, the Patient Accounts personnel will be glad to discuss these with you. If your insurance or personal resources are depleted, you will need to discuss your account with a Patient Accounts Representative prior to discharge from the hospital.

For your convenience, SoutheastHEALTH offers the following payment alternatives for any portion of your account not covered by insurance:

  • Single cash payment
  • Payment by MasterCard, Visa or Discover
  • Monthly payment plans, which may include interest and/or finance charges
  • Financial Assistance Program

Special Cases

Maternity Cases

Having a baby may affect a family’s ability to meet financial obligations unless plans are made in advance. Recognizing this fact, our Patient Account Representatives are available to help you plan payments and, if necessary, arrange for a loan through the Hospital’s Medical Finance Program.

Medicare

If you have not been in a hospital or nursing home within the last 60 days, you will owe the first day deductible established by the Medicare program. While a patient at SoutheastHEALTH, you will not owe any more than this unless:

  • You request a private room
  • You receive a test requiring physician interpretation or Emergency Department physician services
  • You are admitted to an outpatient category of care for the purpose of observation
  • A portion of your stay is "non-covered"
  • You have a stay that exhausts your full coverage days

NOTE: Inpatient Medicare coverage exists only for “acute care,” as defined by the Centers for Medicare and Medicaid Services. If at any time during the course of your hospitalization, the hospital or your physician feels you no longer require acute care, (as it is defined), you may be notified that Medicare benefits will not be payable after two days from the date of notification. Your appeal rights are carefully explained in the notification and our Case Management Representatives are available to assist in this appeal process.

If you have other insurance policies to supplement Medicare, we ask that you either pay the deductible at discharge or make an assignment of these benefits to the hospital. Any over payment due you will be promptly refunded.