Billing Services
There is an online bill pay website called Doxo.com and while it appears to be affiliated with SoutheastHEALTH, it is NOT. Doxo.com is third-party website that allows people to pay bills via their site. Doxo.com, however, charges customers extra fees, and payments made through doxo.com are not delivered to the intended recipient right away. SoutheastHEALTH cannot control when we receive payments made through doxo.com.
To make sure you’re paying SoutheastHEALTH directly, pay your hospital or physician office bill using SoutheastHEALTH’s secure billing webpage or call us at 573.651.5511 (option 1) or 888.481.2854.
As always, if you receive suspicious phone calls or emails from someone claiming to be a representative of SoutheastHEALTH or Southeast Hospital and feel unsure, trust your instincts and contact us to verify. You can also send a message to our Billing Customer Service Team and a representative will contact you as soon as possible.
Below is a screenshot of the Google search result DOXO uses to get people to use their website to pay SoutheastHEALTH bills:
You may get more than one bill for services you receive from SoutheastHEALTH. Bills may come from any of the following:
- Consulting physician(s)
- Radiologists
- Pathologists
- Anesthesiologists
- Specialists
Choose a location below for billing and payment information.
Billing from SoutheastHEALTH and Southeast Missouri Hospital Physicians, LLC
If you're paying in full 45 days from your first statement date, you may be eligible for a prompt pay discount. Call a customer service representative at the numbers below for more information.
Ways to Pay
DISCLAIMER: For any balances that are currently in collections, please call 573.651.5511 (option 4) or mail your payments to: Southeast Hospital c/o Billing Office, 1701 Lacey St., Cape Girardeau, MO 63701.
Pay Online
By Phone
Call 573.651.5511 or 888.481.2854.
In Person
SoutheastHEALTH Business Office
301 S. Broadview
Cape Girardeau, MO 63701
Monday–Friday, 8 a.m.–4:30 p.m.
By Mail
SoutheastHEALTH
Patient Bill Processing Center
P.O. Box 219901
Kansas City, MO 64121
Patient account representatives are available to assist you Monday–Friday, 8 a.m.–8:00 p.m. Please call 888.481.2854 if you need assistance.
Billing from Southeast Health Center of Stoddard County
Ways to Pay
DISCLAIMER: For any balances that are currently in collections, please call 573.624.2171 or mail your payments to: Southeast Health Center of Stoddard County, 1200 North One Mile Road, Dexter, MO 63841.
By Mail
Southeast Health Center of Stoddard County
1200 N. One Mile Road
Dexter, MO 63841
Do not send cash in the mail.
In Person
Southeast Health Center of Stoddard County
1200 N. One Mile Road
Suite 2
Dexter, MO 63841
By Phone
Credit card payments are accepted by phone.
SoutheastHEALTH
Central Business Office
573.624.2171
Southeast Health Center of Stoddard County offers financial assistance for those without insurance.
Patient account representatives are available to assist you Monday–Friday, 8 a.m.–4 p.m. Please call 573.624.2171 if you need assistance.
ATTENTION: Medicare Recipients
Effective Jan. 1, 2020, the Centers for Medicare & Medicaid Services will no longer process claims without your new Medicare number (MBI identifier) and all submissions will be denied. If you have not received your new card, please contact your local Social Security office to inquire of the status of your new card.
Please note: Even if you have a Medicare Advantage Plan, we must have your Medicare Card number to process your Medicare Advantage Plan claim.
Credit Arrangements
If you do not have hospital insurance and cannot pay for your services upon registration or discharge, you will need to make credit arrangements. The registration clerk can refer you to a patient accounts representative, who will provide information about what resources may be available to assist you with your bill.
If you have questions about your bill, insurance or resources available, the patient accounts personnel will be glad to discuss these with you. If your insurance or personal resources are depleted, you will need to discuss your account with a patient accounts representative prior to discharge from the hospital.
For your convenience, SoutheastHEALTH offers the following payment alternatives for any portion of your account not covered by insurance:
- Single cash payment
- Payment by Mastercard, Visa or Discover
- Monthly payment plans, which may include interest and/or finance charges
- Financial Assistance Program