Critical Care at SoutheastHEALTH

The Critical Care Unit at SoutheastHEALTH is a state-of-the-art unit equipped with the latest medical technology and is staffed by highly trained medical professionals who specialize in caring for critically ill patients. The Critical Care Center houses two intensive care units:

  • 12-bed Cardiac Care Unit (CTU)
  • 14-bed Medical Intensive Care Unit (MICU)

Delivering Excellence in Patient Care and Outcomes Through Innovative Technology

eICU CARE is a continuous, collaborative monitoring program that is done using video monitoring and electronic interface within our Cerner Millennium EHR System. Avera eICU will be involved in the care of all ICU and CTU patients at SoutheastHEALTH.

38 Intensivist physicians are credentialed at SoutheastHEALTH and will provide virtual support to our bedside ICU staff providing 24/7 a week care. The Intensivists work 12 hour shifts and shift changes are 8 a.m. and 8 p.m. (central time).

Check out our local media coverage by KFVS12 - SoutheastHEALTH brings new technology for critically ill patients.

How it Works

  • The attending, consulting physicians and hospitalists at the bedside will continue to be the primary physicians for SoutheastHEALTH patients. They see the patients daily, write admission orders, and provide the overall plan of care.
  • Avera Intensivist serves as a collaborative partner to the bedside physicians. They can respond to emergent situations until the bedside caregiver arrives, follow-up on tests when the Hospitalists get pulled to other patients, review for and order best practice items like DVT prophylaxis, GI prophylaxis, etc. They can also serve as a peer during high activity times.
  • Remote providers are able to view real-time patient information such as cardiac monitors, lab results, medications, as well as, care notes via electronic medical record interface from facilities across the nation.
  • It elevates the responsive time, the care and investment in the patient of what we can do every single day with them at the bedside and over the monitors, provides another level of interaction, not only with the patient but also with the family at the bedside.
  • Communication between the care team providers is a key component to this model. Bedside physicians connect with the eICU team with new admissions to briefly discuss the plan of care. SoutheastHEALTH's care team will call daily when rounding (especially with higher acuity patients or to discuss a specific plan of care).
  • Dr. Emily Hurst is the eICU Medical Director at Avera and has prepared a short video that explains this service and how we work together for improved patient care and outcomes.

Critical Care Nursing

Nurses in the ICU receive up to 12+ weeks of orientation and have additional training and credentials, such as:

  • Critical Care Registered Nurse (CCRN)
  • Advanced Cardiac Life Support (ALCS)
  • Basic Cardiac Life Support (BLCS)
  • Pediatric Advanced Life Support (PALS)
  • Trauma Nurse Core Course (TNCC) and Trauma Nurse Specialist (TNS)

Because patients are admitted to the ICU at SoutheastHEALTH with a wide range of illnesses and by a variety of physician specialists, the nursing staff is well-rounded and able to care for patients with many different diagnoses.

Interested in being a Critical Care Nurse? Learn more about our Critical Care Academy.